Customer Service Representative – Fur Fix Co.

📍 Location: Remote (Work from Home)
🕒 Job Type: Part-Time/Full-Time
💲 Salary: Competitive, based on experience

About Us:

Fur Fix Co. is a pet supply company dedicated to providing high-quality products and excellent customer service. We’re looking for a friendly and motivated Customer Service Representative to help our customers with their orders, questions, and concerns.

Responsibilities:

  • Assist customers via email, chat, and phone.
  • Answer product-related questions and provide recommendations.
  • Process orders, returns, and refunds.
  • Handle customer complaints professionally and efficiently.
  • Keep records of customer interactions and feedback.

Requirements:

  • Previous customer service experience preferred.
  • Excellent communication skills (written and verbal).
  • Patience and a positive attitude.
  • Basic computer skills and ability to learn new systems.
  • Passion for pets is a plus!

Perks:

  • Flexible work schedule.
  • Employee discounts.
  • Opportunity to grow with a fast-growing company.

📩 How to Apply:
Email your resume and a short cover letter to support@furfixco.com with the subject line "Customer Service Rep Application."

Contact Us